Refund policy

We have a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

Please note that for returns without an exchange, a restocking fee of 15% of the purchase price will be charged to cover shipping and handling costs.

To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.

Unfortunately, we do not accept returns of sale items or gift cards.

 

To make a return, you can contact us at sales@thereforeclothing.com.

If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package. Items returned without a prior return request will not be accepted.

You can always contact us with any return-related questions at sales@thereforeclothing.com.

 

 

Damage and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can assess and resolve the issue.

 

 

Incorrect size/Exchange

If the product you ordered is the wrong size, you must return it for a free exchange within 30 days of purchase.

 

To make an exchange, you can contact us at sales@thereforeclothing.com.

Items must be returned in new condition, in their original packaging, and with all tags and documentation included. Any item that has been used cannot be returned or exchanged.

 

Refunds

We will notify you as soon as we have received and inspected your return, and we will let you know whether the refund has been approved. If the refund is approved, you will automatically be refunded to your original payment method within 10 business days. Please note that it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us at sales@thereforeclothing.com.